The 10 day guarantee: At Jholmaal, we truly believe we have some of the best products in the world, and make sure to back that up with top class quality control measures and iron clad guarantee. Buying items online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something and trying it out. If you have received a damaged product or a wrong product, no hard feelings we'll make it right. In pursuance of that, we offer a 10 day return policy. Proof of damage needs to be shared within 24 hours of receipt. RETURNS NOT APPLICABLE ON CUSTOMIZED PRODUCTS OR DIGITAL GIFTS. Click hereto read more about the return and refund policies.