We want you to be 100% happy with your order
and it is our aim to ensure that all products supplied to all customers arrive in perfect condition after rigorous quality checks & testing.
A. Cancellations (Before dispatch)
Our warehouse & operations staff work tirelessly to process & manage all your orders on a super expedited basis. Hence, cancellation is possible only if your order has not been dispatched. Kindly inform us as soon as possible after placing your order so that we cancel the same.
1. FREE cancellation for orders less than INR 2000 (Applicable if the order is not dispatched).
2. For bulk/ high value orders>INR 2000, any order cancellation will be made after deducting processing charges of 5% of the order value.
In case of doubts, kindly email us at firstname.lastname@example.org & we'll do our best to serve you like the king/ queen you are!
B. Returns & Refunds (After delivery):
Customer satisfaction is our TOP priority.
On account of the same, we offer free replacement or returns (if replacement is not possible) within 10 days, if you have received a damaged/ wrong product of receipt, provided the damage is informed to our team within 24 hours of receipt along with clear photos of the damaged goods, packaging box & shipping label! We may initiate a reverse pickup/ have you send us the original (damaged/ incorrect) product & you shall be required to provide the same in its original packing with all its labels & accessories.
Note: Depending on the nature of the case, a deduction of INR 100 as delivery & processing charges may also be charged.
Note2: For Cash On Delivery (COD) orders, refund will be made through a gift card that can be used within 3 months of issuance.
*Please note that this case is only applicable in case the product is unused. Certain products (Like socks, costumes, eye masks, clothing/ apparel etc.) where personal hygiene is concerned, are not applicable for return. Further, minor variations in size, color, built do not qualify for a return.
In case of any doubts, kindly write to us at email@example.com and we shall try to help you out in the best possible way.
C. Returns due to non acceptance of order after dispatch
In case your order has been dispatched but not delivered to you on account of incorrect information provided by you (Eg. Wrong pincode, wrong phone number, wrong address etc., uncontactable by the delivery partner) or for any other reason the order is rejected by you before acceptance, the order will be automatically delivered back to our warehouse and will be automatically cancelled. In such a case, the order amount will be refunded to you automatically after deducting delivery & processing charges of INR 100 or 10% of the order value whichever is higher.
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At Jholmaal you get a Jhola full of “crazy” stuff!
The Jholmaal Store is India’s quirkiest gifting site striving to add a unique & crazy touch to the millennial gifting experience. Because a gifting cannot just be a materialistic item anymore – It’s conveying an emotion, with our loved ones. Launched in 2019, a young, yet creative organization we want to do our bit to help you go beyond the same old boring mugs & pillow covers and make someone feel as special as they are to you! We take inspiration from the beautifully wild and delightfully strange spirits that our hearts embody & curate unique & cool gifts that make your loved one go “WHOAAA”, “YAAAYYY” & “AWWWWW”. We make gifts true to our roots- those that fit snugly into your “Jhola”.
Our products are quaint, crazy, creative and humane. Special gifts to make you cackle, laugh, grin, cry and dance. Carefully crafted unique gifts for him, her and them. They can keep you company as you fall asleep or accompany you to the loudest party.
With over 500+ carefully curated products, we have a customized shelf for every moment and every purse. From pop culture-themed products to personalized gifts, this is your one-shop-stop for a glorious gifting heart.
What can you look for ?
Cool gifts and creative gift ideas. We cover the widest variety from classic birthday cards to the latest fandom gifts, fashioned with the right amount of quirk.
Why do you need to shop here?
A gift can mean a thousand words. There is never a perfect gift but Jholmaal tries to help you be as close as you can get. Age or occasion is never a hurdle. We know how to celebrate. Be it Diwali gift ideas for the crackling family or funky gift ideas for kids, we have you covered.
Promptly ordered categories help you navigate to that perfect for your special one. We have the decked the perfect gifts for girls, boyfriends and pet-lovers.
How do you nail the perfect gift?
We do the thinking for you. You needn’t hunt any longer for an anniversary gift ideas that won’t get you in trouble. Browse, click, fall in love and hit order. We shall wrap it up and deliver your darling gift.
For more unique and personalized gift ideas, you can visit our idea factory by clicking here.